Clinic management software that lets you concentrate on running your business.
Full of features that make running your clinic easier and more efficient, Cloud Appointments is user friendly, functional, customisable, reliable and affordable.
Website bookings
Take a deposit with bookings
Appointment & follow up reminders
Online appointment bookings gets clients in the door and keeps them coming back. Cloud Appointments integrates online booking through your website and social media. It quickly and easily allows you to book new appointments from any device on your network.
Our online booking functionality allows customers to see availability, choose a location, service, consultant and time, with an option of taking a deposit with the booking.
The customer and consultant receive a confirmation email or text, the booking populates in your appointments calendar and the customer receives a reminder before their appointment.
Manage clinic bookings and resources in one place
The Cloud Appointments practice calendar and dashboard put you in control of your clinic's resources, easily managing appointments, planning workloads and avoiding consultant or location clashes.
Appointments are colour coded by consultant and location, and each calendar can be viewed by day, week or month.
Using custom fields you can dictate the data collected and stored for customers and session notes.
We understand practices have different operating procedures and data collection requirements, so Cloud Appointments is designed to be flexible with customisable client information.
You can add custom data fields to your Cloud Appointments system. This enables you to maintain information about every aspect of running your clinic, from customer notes and documents, to consultants and workflow, products and stock, invoices and payments and more.
Work faster with templates for every task
Our extensive library of customer, notes and data templates have been developed in close consultation with audiology, cosmetology and podiatry practices and national training bodies.
Personalise with your own branding and tailor to suit your unique industry requirements with custom fields, then create your own templates for documents or reports that you use on a regular basis.
We continue to add new templates based on your feedback and industry specific requirements.
Features
Cloud based convenience
Cloud Appointments is web based, so you can access the system from anywhere you have an internet connection.
Whether you are working on site, at a different business location or from home, your system is always available.
Easy access dashboards
Each consultant has a Consultant Dashboard to manage their daily schedule and access the client information they need.
The Customer Dashboard provides information summaries and access to a client’s information.
HealthLink interface
This optional add on streamlines the secure transfer of information between New Zealand healthcare providers, from sending and receiving referrals, to lab results and secure emails.
Information received is automatically synced to the client's profile.
Xero Accountancy Interface
With the The Xero Accountancy Interface, included with every Cloud Appointments package, easily maintain your Xero accounts with up-to-date invoice and contact details.
Inventory control
View product, stock and sales information, create reports and receive daily stock level alerts.
Easily manage the stock and accounts admin for bulk discounts, cross promotional offers, seasonal discounts and customer credits.
Reporting
Create an extensive range of reports that are critical to keep your clinic running smoothly and analysing your business performance, from customer details to marketing, financials, product, stock and sales.
Relationship management
Cloud Appointments' customisable functionality allows you to easily manage recurring appointments, sending out emails or texts at preset time intervals reminding clients to rebook. This functionality can also be used for marketing.
Invoicing & payments
With Cloud Appointments, invoicing patients and third parties, such as ACC, Ministry of Health or insurance providers, is simple. Create linked invoices and use the interface to submit them directly to ACC for fast payment.
What clinics are saying about Cloud Appointments.
"Our clinic migrated to Cloud Appointments about three years ago and we have found it to be very functional, maintaining everyone’s appointments, stock levels, and invoices. The support is very responsive and accessing our data from the browser of any device is very convenient. Cloud Appointments is excellent value for money"
Reliable & secure
Data is routinely backed up, can be restored on request and is stored on powerful servers with guaranteed 99.99% uptime.
We manage all software and hardware updates and upgrades and have multiple layers of security in place.
Responsive support
Benefit from Cloud Appointments’ responsive support. Along with email support, online tuition, training videos and guides, we are available by phone and always interested to know how we could add to the functionality of the system.